We’re here to help. Whether you have a question about an order, need guidance choosing the right toy for your pet, or just want to reach out, our team is ready to assist.

Get in Touch

Email
support@aftal.shop
We aim to respond within 24 hours.

Business Phone
+1 (212) 920-9361

Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)
Saturday & Sunday: Closed

Business Address
253 W 109th St, New York, NY 10025, United States

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Have a Question?

For order updates, returns, or general inquiries, email us directly and we’ll get back to you as soon as possible. You can also check our FAQ page for quick answers to common questions.